I am committed to protecting consumers, especially in the digital marketplace where subscription models have become ubiquitous. We need to ensure that companies offer a transparent, user-friendly process for subscription cancellation, respecting consumer autonomy and choice. Consumer rights don’t end after clicking the “subscribe” button. It’s unjust for companies to profit from deliberately convoluted cancellation processes, trapping consumers in unwanted subscriptions. I want to ensure that digital and contractual services are fair, transparent, and consumer-friendly. If you signed up online or through an app, you should be able to unsubscribe the same way. Simple as that.
April 10, 2024